We want every order from Emeza & Joab to feel just right. Here is how returns and exchanges work.
30-day return window
Unopened items in new condition may be returned or exchanged within 30 days of the invoice date. The invoice date is the date any part of an order is shipped.
Items we can accept
Please return items unopened, undamaged, and with proof of purchase. We are unable to approve a refund or exchange for books that have been opened, written in, damaged, or returned without a receipt.
Return shipping
Customers are responsible for return shipping costs. Shipping charges may not be eligible for a refund.
Questions?
We are happy to help. Email support@emezajoab.com with any questions about a return or exchange.